73 Wood Street, Maryport
Cumbria CA15
Low Cost

Accountancy & Taxation

Anywhere In The UK
Jeremy Scott MSc
Chartered Management Accountant
info@cheaperaccounts.co.uk

01900 817007
Home    About    Contact 
Well collect your files and then return everything when the work is complete.
Jeremy Scott MSc
Chartered Management Accountant
Nixon Appleby

Low Cost Accountancy & Taxation
Maryport     Cockermouth     Workington
Jeremy Scott MSc
Chartered Management Accountant
Tel  01900 817007
4. Ethical conduct

4.1 All CIMA management accountants work within the framework of the CIMA Code of Ethics (www.cimaglobal.com). The code
requires accountants to comply with the principles of integrity, objectivity, professional competence and due care, confidentiality and
professional behaviour. 

4.2 As a CIMA management accountant I have a duty to observe the highest standards of conduct and integrity, and to uphold the good
standing and reputation of the profession.

4.3 The duty of a professional accountant is not exclusively to satisfy the needs of an individual client or employer. In complying with the
ethical requirements of the CIMA Code of Ethics the professional accountant is obliged to act primarily within the public interest.

5. Fees

5.1 Our fees are based on a [time / complexity basis. Annex 1 lists the services we agree to supply. Any additional work required which
is not covered by these terms will be agreed with you and will result in a new Annex 1 being issued.

5.2 Payment of fees rendered by invoice are due within 30 working days from the bill date. Interest may be applied to any overdue
accounts at a rate of 5%. Where payment has not been received we reserve the right to withhold services, documents and information,
and have the right to cease to work on your account, and to terminate the engagement if payments are unduly delayed.

5.3 Any expenses incurred whilst working on your behalf will be charged and appropriate records will be kept and will be available for
inspection. Such expenses may include the use of meeting rooms and other facilities, internal printing, courier charges, and
international but not national telephone calls.

6. Holding Client Monies

6.1 Client money is held in an account separate from the practice. Interest will only be paid once it exceeds £1000.00 to avoid
disproportionate administration costs. We recommend that you also view CIMA’s Client Money Regulations which can be found on the
Institute's website. 

7. Retaining and Accessing Records

7.1 Any information produced or relating to the work we undertake for you will be returned to you and should be kept for a period of no
less than 6 years from the end of the tax year in question.

7.2 You agree that any work completed and work in progress for which payment is outstanding will be held by us until all fees relating to it have
been paid.
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Accountancy services: terms of engagement

Thank you for your instructions to provide you with accountancy and taxation services.

1.1 Members in Practice of the Chartered Institute of Management Accountants ("CIMA" or "the Institute") subscribe to the promotion of
high standards, ethical awareness and best practice. As part of those standards, engagement terms are issued and agreed prior to any
work being undertaken.

1.2 This document sets out the terms on which our services will be provided. Please read all the information carefully and contact us if you
have any concerns or require clarification.

1.3 In this letter, "we" and "us" and "our" relate to this accountancy practice and "you" and "your" relate to you, the client.

2. Scope of Services

2.1 Our services will be provided by Jeremy Scott ACMA and we will advise you of any proposed change. The services to be provided,
timescales and fees and are listed in Annex 1   

3. Responsibilities

Our responsibilities are to:

3.1 observe the Laws of CIMA.

3.2 keep and maintain records of work completed and make them available to you upon request.

3.3 provide regular reports on the progress of any work being completed on your behalf.

3.4 raise any issues or concerns that may be found during the term of the engagement.

3.5 return any information owned by you within 30 working days upon termination of the engagement and once payment for work
carried out by the practice has been made.

3.6 keep records in compliance with the Data Protection legislation. 

Your responsibilities as the client are to:

3.7 provide the following proof of identity, current address and business details as required by anti-money laundering regulations.
A  utility bill dated within the last three months
Passport or driving licence or Photo ID cards of all named directors / partners / principles.
Certificate of Incorporation (if a Ltd company)

3.8 ensure that records of your business activities are correct and maintained to meet the requirements of regulatory authorities.
3.9 disclose all relevant information to enable us to complete the work within agreed timescales as set in Annex 1.

3.10 allow full and free access to financial and other records held by yourselves or third parties.
Service and description Fee Timescale
Annual Accounts hourly rate £50.00 90 days from receipt of full and complete information.
VAT compliance hourly rate £50/hr 14 days from receipt of of full and complete information.
Personal Tax Return hourly rate £50/hr 60 days from receipt of full and complete information
8. Confidentiality and conflicts

8.1 We agree never to share information relating to your business with any third party without prior consent, unless required to do so by
law or to comply with regulations or quality control reviews. Likewise you agree not to use or copy or allow use of the output of the work
we do for with a third party without our prior permission.

8.2 You recognise that we may have to stop providing services to you in the event that a conflict arises between our duties to you and to
another client. You will notify us if you have any reason to believe that such a conflict has arisen or may arise.

8.3 We may communicate with you electronically and you accept the risks associated with such communications, except anything
arising through our negligence or wilful default.

9. Legislation and compliance

9.1 We are obliged by law and by CIMA to undertake checks to ensure that you and your business are operating lawfully. By agreeing
to our terms of engagement you accept that we are authorised to complete such checks as necessary.

9.2 Under Money Laundering Regulations it is a criminal offence if we do not report suspicious transactions or if we inform a client that
a report has been made against them.

10. Liability

10.1 As Chartered Management Accountants, we have a duty of care to you and we must observe the highest standards of conduct and
integrity Our services to you will only be completed by an accountant fully competent to perform such work and who holds current
Professional Indemnity Insurance.

10.2 Where any loss or damage occurs as the result of you providing misleading, incomplete or false information no liability will be
accepted.

10.3 The advice we give you is not to be used by a third party without written consent.  The practice also accepts no legal responsibility
from third party use of the financial information provided by us.
11. Complaints and disputes

11.1 We want you to be entirely satisfied with the services provided to you. If, however, you are not, please refer to the Complaints
Handling Procedure at Annex 2 of this document. Any disputes arising from our engagement by you will, subject to the procedure at
Annex 2, be governed by English law.

11.2 If a complaint cannot be resolved through our internal complaints handling procedure, under the Consumer Rights Act 2015 we are
required to point you towards alternative dispute resolution (ADR) providers. There are many ADR providers listed on the HYPERLINK "http://www.tradingstandards.uk/advice/ADRApprovedBodies.cfm" Chartered
Trading Standards Institute website but CIMA has an arrangement with CEDR for the provision of ADR. More information is available on
the HYPERLINK "http://www.cimaglobal.com/Professional-ethics/Conduct/What-CIMA-can-investigate/Information-on-alternative-dispute-resolution/" CIMAGlobal website.
 
12. Continuity Arrangement

12.1 In the event that we become unable to provide the services agreed through incapacity or death, a Continuity Arrangement has
been made with Mr Ian Bowen, 1st Accountancy Solutions Ltd, Old Nursery House, Knaresborough, HG5 8NZ.. The purpose of this
agreement is to look after your interests by providing continuity of services. You will be contacted in the event of such circumstances
arising and you will have the option to decline to be covered by these arrangements.

13. Termination

13.1 You or we may terminate our engagement by giving 30 days written notice. All documents and information provided by you will be
returned to you within 30 working days of receipt of the notice provided that all outstanding fees have been paid.

ANNEX 1
Schedule of Services

This Annex is effective from the date of acceptance of terms and conditions. It gives details of your advised service requirements. Fees are
listed below as variable or fixed. If service requirements change, this Annex must be replaced with a new version agreed with you. 

Services Offered
ANNEX 2
COMPLAINTS PROCEDURE

Purpose

1.1 We are committed to upholding best practice through a high quality service to all our clients. This Annex sets out the procedure we
will operate in dealing with complaints arising from the provision of services under our terms of engagement.

2. Raising an Issue

2.1 In the first instance please contact Jeremy Scott ACMA at info@jscottaccountancy.co.uk to discuss any concerns you have, so that
the matter can be looked into immediately. 

3. Making an Informal Complaint

3.1 An informal complaint can be made by telephone (01900 81XXXX), or by speaking, face to face or in writing to Jeremy Scott, 26
Curzon Street, Maryport, Cumbria,. If the matter is not resolved at this stage, and you have not already issued a complaint in writing,
you should do so. Please include specific details so that the matter can be thoroughly investigated.

4. Making a Formal Complaint

4.1 Upon receipt of your written formal complaint an acknowledgement will be sent to you within 10 working days. The name and
contact details of the person who will be dealing with your case will be supplied to you at this point.

4.2 Within 10 working days from receipt of your written complaint you will receive in writing a summary of our understanding of your
complaint. You will be asked at this time to provide any further evidence or information regarding the complaint and to confirm that we
have understood all your concerns.

4.3 Following such confirmation, we will investigate the matter and write to you in reply within 10 working days unless it becomes
apparent to us that the investigation may not be completed within this timescale. In these circumstances, a written explanation will be
sent to you including a progress report. .When a substantive reply is sent you, a summary of findings will be included along with details
of any further action to be taken.

5. If you are not satisfied

5.1 For service related matters involving a CIMA member in Practice in the UK, you may wish to know that CIMA offers an independent
Alternative Dispute Resolution (ADR) facility for members of the public.

5.2 If in the context of your dealings with us or the handling of your complaint, you believe that a member of CIMA has been guilty of
misconduct, you may lodge a complaint with the Professional Conduct department of the Institute.

5.3 Further information on ADR or making a complaint about alleged misconduct can be found on the CIMA website at
www.cimaglobal.com